Dering Hall is Hiring!

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Dering Hall, the premier digital publishing and content marketing system for the high-end interior design and home furnishings industry, is seeking a Customer Experience/Editorial Coordinator to join immediately. The full-time role, based in the company’s Manhattan office, is an exciting opportunity to be at the center of the digital transformation occurring within the interior design community.

If you know a candidate who is interested in applying for this full-time job opportunity, please e-mail Sarah Banerjee at with a cover letter and resume.


Dering Hall is Hiring!

Job Description

Customer Experience Duties:

– Assist with general support channels, including phone, email, and customer product inquiries, for Dering Hall site visitors

– Contribute to managing our interior design trade program, reviewing applications and growing membership through outreach

– Serve as an expert on Dering Hall features and functionality; support new features as they launch

– Work effectively and efficiently with users who have varying degrees of product and technical proficiency, prioritizing and driving resolution of escalated user issues

Editorial Duties:

– Stay abreast of interior design trends to help brainstorm fresh story ideas that resonate with high-end design professionals

– Willingness to write for Dering Hall’s Journal editorial section as needed

– Assist with the production of editorial content, including photo slideshows, in content management system

– Ability to identify content that can work well on social media

Required Skills

– Passion for interior design
– Excellent written and verbal communication skills, with an outgoing and friendly customer-facing demeanor
– Experience using various channels for delivering customer support, including phone, email, live chat, and screen sharing presentations
– Excellent computer and technical skills, including experience with Salesforce, Microsoft Office, Google Suite and content management systems
– An inclination to innovate; constantly seeking ways to improve processes and team collaboration
– 1-2 years of experience in customer service/editorial environment, with demonstrable interest in interior design

About Dering Hall
We are the premier digital publishing and content marketing system for the high-end interior design and home furnishings industry. A curated resource for discerning consumers and design professionals, we provide insider access to thousands of luxury design products, as well as inspirational design content in one easy-to-navigate place.

Source: Internet

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